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From: Subject: What Do I Put in a Security Policy? Date: Wed, 18 Jul 2001 17:27:32 +0100 MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_00E9_01C10FAE.ED4B3660"; type="text/html" X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2919.6600 This is a multi-part message in MIME format. ------=_NextPart_000_00E9_01C10FAE.ED4B3660 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Content-Location: http://www.sans.org/infosecFAQ/policy/policy.htm What Do I Put in a Security Policy?

What Do I Put in a = Security=20 Policy?
William Farnsworth
August 10, = 2000

O.K. I just finished a great = security=20 conference and I am headed home motivated to make some changes in = my=20 organization. The boss (one of those "decision makers") is = skeptical. He=20 barely signed my travel request and he is "pretty sure" that our = network=20 is fine.

After all, we have a = firewall and our=20 virus scanners are up to date. Even with a couple of mis-steps we = were=20 only down for a little over a day with a fairly significant = infection from=20 the I LOVE YOU virus. And we have no evidence of anybody hacking = through=20 our perimeter. So… why do we need a security = policy?

I explain in great detail the = difference=20 between a virus and an aggressive attack from outside, but it = seems to do=20 no good…

And then salvation… we get an = email from one of=20 our salesmen in the field with a copy of a disaster plan=20 requirement from one of our biggest customers! The pretty = brochure=20 indicates that since we are one of their primary suppliers, they = want to=20 understand our security practices as part of a continuation of = delivery=20 program they are pursuing. They want to make sure that all their = key=20 suppliers have a disaster plan and security plan to keep = delivering=20 product under adverse conditions. Boss says, "Well O.K. we need a = security=20 plan, is it done yet?"

Salvation? I am not so sure = anymore. Now I=20 actually get to write one. But… what does it look like? = Sure I know=20 our systems, I know how we connect to the Internet, I understand = the email=20 systems, I understand how our internal systems are connected and = how=20 fragile they are… but what goes into a security = plan?

I bring up my word processor and I = write=20 "MyCompany Information Security Plan." Cool, now we are getting = somewhere…=20 but... where… What’s next?

Back to the drawing board, and to = the Internet=20 for some information.

There are lots of samples of = security policies=20 on the web. Every college of any size has a published security = manual, or=20 parts of it, on their web site (1-8). Well I don’t = know… University=20 computer security policies? How well will they relate to my = business?=20 Think about it a little.. An environment where you have users on = your=20 network that may have little or no loyalty to your organization = (how long=20 will they be part of the organization? Weeks? Months? A few = years?)… Users=20 that may have little fear of retribution (after all what can you = do to a=20 college freshman?)… Users that are striving to attaint the = peak of peer=20 recognition… users that are (at least) self-styled = techno-dweebs… sounds=20 like a pretty rough security environment. Perhaps we could = learn a=20 little bit from them.

But… it seems like a = formidable task to review=20 each of these and develop a plan for MyCompany. I wonder if there = is a=20 template file or we could develop one from some site.

Sure enough, the National Institute = of=20 Standards and Technology (NIST) has a couple of articles on how to = build a=20 security policy. Cool. The boss will understand that.

"Guide for Developing Security = Plans for=20 Information Technology Systems" (9) is almost exactly what we = want.=20 Well almost, it was developed in 1988 so the majority of the = security=20 emphasis is directed toward large systems and physical security, = including=20 emphasis on floppy distribution of viruses. There are only two = mentions of=20 firewalls in the document and then more in passing than anything = else. It=20 is a very informative document, but in many ways it misses the = mark for a=20 company whose greatest vulnerability is email viruses. And email = is not=20 mentioned once in the document.

So… here we are almost back = at square one. Ms=20 Swanson authored another document two years earlier with Barbara = Guttman;=20 "Generally Acceptable Principles and Practices for Securing = Information=20 Technology Systems." This document has perhaps a better = overview of=20 the process but still lacks specific relevance in today’s = world.=20

Off to the web again… and we = find our favorite=20 source of technical documentation, the RFC’s. Sure enough, = the original=20 RFC1244 "Site Security Handbook" (11) and it’s = replacement RFC2196=20 "Site Security Handbook" provide more great information and = we=20 start to see an outline forming.

The final outline is attached at = the bottom of=20 this discussion, but our overall approach deserves some=20 attention.

It was clear that each of the = organizational=20 units of our company and even our central Information Technology = division=20 needed specific policy and procedure flexibility. The central = organization=20 (CIS) provides telephone, network, web server and some financial = services.=20 Each business unit, organized by vertical market segment may have = slightly=20 different security requirements. The outline allows for a = definition of=20 this flexibility in the General Information section, and each of = the=20 operational units in the CIS organization has a section of the = policy and=20 procedure manual outline below.

Business units and the = international=20 organizations are free to write additional policies for IT areas = for which=20 they have responsibility, but the corporate document will cover = sections=20 that they do not touch.

There are a few common sections = that are used=20 by each department, but each department is not an exact match to = all the=20 other departments.

Authentication of the user is = critical for most=20 of the departments. User password requirements are especially = important=20 for the domain administration section, and for the legacy systems. = We=20 continue to support legacy systems on VAX hardware and some of our = new ERP=20 systems require separate login administration.

Intrusion protection is required in = all=20 sections. Monitoring attempted (and real) access is of importance = to make=20 sure that confidential information is not compromised, and the = systems are=20 protected from malicious attacks.

Physical access to the data center, = the Network=20 Operations Center, cable closets on the campus and the telephone = switch=20 rooms is specified in this section. Who has access and who needs = to be=20 escorted during visits are all specified here…

Almost all of our equipment has = backup=20 requirements. The data center with its financial systems is our = primary=20 concern, but we shouldn’t forget the network routers, = switches, and even=20 the phone switches have magnetic media that needs backup policies. = Firewalls, intrusion detection systems, content filters all = require=20 consistent backup policy. Offsite storage is also a consideration. = We live=20 in a tornado area and offsite backup is very definitely part of = our daily=20 procedures.

Disaster planning is part of each = of these=20 areas as well. Taking the time up front saves time and money when = the=20 tornado wipes out the data center, or the NOC, or any of the = buildings on=20 campus.

Auditing of all our systems is = necessary to=20 provide evidence and clues to diagnose and document problems after = an=20 incident. In addition clear usage policy is included to protect = the=20 authorized network operations folks when it is necessary to scan = various=20 machines and ports on the network. At the same time the sections = on=20 intrusion protection and acceptable use policy include = restrictions on who=20 can monitor and probe the network.

Some of the special topics that = need to be=20 covered in any comprehensive security policy are policies for = modems,=20 dial-in, dial-out, employee departure procedures and a section on = incident=20 handling.

Incident handling is described in = significant=20 detail with roles and responsibilities, and a step-by-step = procedure from=20 identifying the incident to the final forensics.

I encourage you to look at other = practices and=20 procedures for guidance for your own policy documentation and = adapt them=20 to fit your implementation requirements.

Bibliography

(1) Various. "Texas A&M = Computer=20 Security Policy." Texas A&M Computing and Information = Services.=20 November 1999. http://www.tam= u.edu/cis/qapcm/SecurityPolicy.html.=20 (August 10, 2000)

(2) Various. "ITS Lab Support = Policies &=20 Guidelines." Information Technology Services, University of = Colorado=20 at Boulder. January 1998. http://its= web.colorado.edu/docs/policy.procedure.html.=20 (August 10, 2000).

(3) Fritchley, David. "Computer = and Network=20 Use Policies." Policy and Procedure @ Ohio University. = February 1997.=20 http://www.ohiou.edu/pol= icy/91-003.html.=20 (August 10, 2000).

(4) Various. "Policies and = Responsibilities=20 for Use of Campus Computer and Network Resources." Academic = Computing=20 and Network Services, Florida State University. February 2000. http://www.acns.fsu.edu= /docs/policy.html.=20 (August 10, 2000).

(5) Various. "Information = Technology=20 Security Policy." Office of Information Technology Services, = Murdoch=20 University, Perth, Western Australia, 1997, http://wwwits= 2.murdoch.edu.au/security/policy.html.=20 (August 10, 2000).

(6) Various. "Proposed Network = Security=20 Policy." Computer Security Administration, University of = Toronto. July=20 31, 2000. http://www.utoronto.ca/s= ecurity/policy/.=20 (August 10, 2000).

(7) Various. "Information = Technology=20 Computer and Network Security." University of California, = Davis. May=20 14, 2000. http://security.ucda= vis.edu/text/index.html.=20 (August 10, 2000).

(8)Masse, M. "Information = Security Policy=20 for Administrative Information." Administrative Information = Technology=20 Services, University of Illinois. April 1999. http= ://www.aits.uillinois.edu/security/securestandards.html.=20 (August 10, 2000).

(9) Swanson, Marianne. "Guide = for Developing=20 Security Plans for Information Technology Systems." NIST = Special=20 Publication 800-18. December 1988. http://csrc.nist.gov= /nistpubs/Planguide.PDF.=20 (August 9, 2000).

(10) Swanson, Marianne and Guttman, = Barbara.=20 "Generally Acceptable Principles and Practices for Securing = Information=20 Technology Systems." NIST Special Publication 800-14, = September 1996.=20 http://csrc.nist.gov/ni= stpubs/800-14.pdf=20 (August 9, 2000).

(11) Holbrook, P. and Reynolds, J. = editors.=20 "RFC1244 Site Security Handbook." July 1991. http://www.faqs.org/rfcs/r= fc1244.html.=20 (August 9, 2000).

(12) Fraser, B. editor. "RFC2196 = Site=20 Security Handbook." September 1997." http://www.faqs.org/rfcs/r= fc2196.html.=20 (August 9, 2000).

Sample Security Policy=20 Outline

1. Introduction

1.1.1General = Information
1.1.2=20 Objectives

1.2 Responsible Organizational = Structure

1.2.1.1.1 Corporate = Information=20 Services
1.2.1.1.2 Business Unit Information=20 Services
1.2.1.1.3 International = Organizations
1.2.1.1.4=20 = Tenants

1.2.2 Security=20 Standards

1.2.2.1.1=20 Confidentiality
1.2.2.1.2 Integrity
1.2.2.1.3=20 Authorization
1.2.2.1.4 Access
1.2.2.1.5 Appropriate = Use
1.2.2.1.6 Employee=20 = Privacy

2. Domain Services

2.1.1 = Authentication
2.1.2 Password=20 Standards
2.1.3 Resident Personnel Departure

2.1.3.1.1 Friendly=20 Terms
2.1.3.1.2 Unfriendly=20 = Terms

3. Email Systems

3.1.1 = Authentication
3.1.2 Intrusion=20 Protection
3.1.3 Physical Access
3.1.4 Backups
3.1.5=20 Retention Policy
3.1.6=20 Auditing

4. WEB Servers

4.1.1 Internal
4.1.2=20 External

5. Data Center

5.1.1 = Authentication
5.1.2 Intrusion=20 Protection
5.1.3 Physical Access
5.1.4 Backups
5.1.5=20 Retention Policy
5.1.6 Auditing
5.1.7 Disaster=20 Recovery

6. LAN/WAN

6.1.1 = Authentication
6.1.2 Intrusion=20 Protection
6.1.3 Physical Access

6.1.3.1.1 = Modems
6.1.3.1.2=20 Dial-in Access
6.1.3.1.3=20 Dial-out

6.1.4 Backups
6.1.5 = Retention=20 Policy
6.1.6 Content Filtering
6.1.7 Auditing
6.1.8 = Disaster=20 Recovery

6.1.8.1.1 Network = Operations=20 Center
6.1.8.1.2 Physical Network=20 = Layer

7. Desktop Systems

7.1.1 = Authentication
7.1.2 Intrusion=20 Protection
7.1.3 Physical Access
7.1.4 Backups
7.1.5=20 Auditing
7.1.6 Disaster=20 Recovery

8. Telecommunication = Systems

8.1.1 = Authentication
8.1.2 Intrusion=20 Protection
8.1.3 Physical Access
8.1.4 Auditing
8.1.5 = Backups
8.1.6 Retention Policy
8.1.7 Disaster=20 Recovery

9. Strategic Servers

9.1.1 = Authentication
9.1.2 Intrusion=20 Protection
9.1.3 Physical Access
9.1.4 Backups
9.1.5=20 Retention Policy
9.1.6 Auditing
9.1.7 Disaster=20 Recovery

10. Legacy Systems

10.1.1=20 Authentication

10.1.1.1.1 Password = Standards=20

10.1.2 Intrusion = Protection
10.1.3=20 Physical Access
10.1.4 Backups
10.1.5 Retention = Policy
10.1.6=20 Auditing
10.1.7 Disaster=20 Recovery

11. Security Services and = Procedures

11.1 Auditing
11.2=20 Monitoring

12. Security Incident = Handling

12.1 Preparing and Planning = for Incident=20 Handling
12.2 Notification and Points of Contact
12.3 = Identifying=20 an Incident
12.4 Handling an Incident
12.5 Aftermath of an = Incident
12.6 Forensics and Legal Implications
12.7 Public = Relations Contacts
12.8 Key Steps

12.8.1.1.1 = Containment
12.8.1.1.2=20 Eradication
12.8.1.1.3 Recovery
12.8.1.1.4=20 Follow-Up
12.8.1.1.5 Aftermath / Lessons=20 = Learned

12.9=20 Responsibilities

13. Ongoing Activities

13.1.1 Incident = Warnings

13.1.1.1.1 Virus=20 warnings
13.1.1.1.2 Intrusion = Vulnerabilities
13.1.1.1.3=20 Security=20 = Patches

14. Contacts, Mailing Lists and = Other=20 Resources

15. References

 

to top of page |=20 to = Security=20 Policy Issues | to = Reading=20 Room Home

 

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